Q1
What is the Minimum Order Quantity (MOQ) for your products?
We offer flexible ordering terms. For our ready-to-ship RockBros brand products, we accept wholesale orders without any MOQ limits.
Q2
Do you accept OEM or customized design orders?
Yes! We have our own manufacturing factory and a dedicated R&D team capable of developing over 200 new styles annually. Custom branding and OEM orders are welcome.
Q3
How long does it take for delivery after placing an order?
For items in stock, orders ship within 7 days after payment. For customized OEM designs, production takes approximately 30-35 days following receipt of a 30% deposit.
Q4
Can I get a free product sample before placing a bulk order?
Yes, we provide free samples if the requested sample quantity is under 5 pieces. Approval samples are typically prepared and dispatched within 5 days.
Q5
Where are your company and manufacturing facilities located?
Our main sales office and 10,000 m² central warehouse are based in Yiwu. Our 8,000 m² specialized bag and glove manufacturing factory is located in Zhongshan City, Guangdong Province.